[XtremeHobby]

Hello Steve

Thanks for your message. Firstly, I would like to say, we did send your prop to you when ordered, it did get broken while in the hands of Australia Post, which of course is not of our own doing. Our new warehouse member at the time obviously should of taken some extra care during the packing of your prop. But it really makes me wonder why you would find a need to come onto this forum and bad mouth our replies to you, when the simple fact is, we don't have any of this spare part on stock at the moment to replace with another.

And not only did I offer to send you another one as soon as they arrive into stock, I also have already given to you a $25.00 gift voucher for free worth double the value of the prop which had broken. As far as service is concerned write as you will, I feel we have looked after you on this, and even if you did have to go to PWRC to purchase the prop in the time being, you have already received in return double the value of what was originally paid for. We do our best to hold stock of all spare parts, but when they run out we have no choice but to wait until our factories replenish our range to accommodate back orders. I have written to you a number of times to say I am sorry, and again you still felt it was required to write this message on this forum. Xtreme Hobby. If you wanted a refund, it was a simple suggestion you could of made to us over email, and it would of been completed.

Sorry to hear you too are having trouble Steve.
As luck would have it I arrived in Brisbane this evening,
if by chance you get a call or email saying that they are now in stock let me know here as I'm ging to be here until late on Mother's Day

Thanks for the offer Paul, But i doubt i will get them any time soon considering it's been over 4 months now.
Like he Said there not really a hobby shop of sorts but a Importer so they get them when they want to get them.

We wouldn't want them to worry about getting them too quick, his got more important things to worry about than a $9.00 set of Blades.
his got a company to run and 2 shops.

Really i should be ordering the blades myself from pw-rc and sending them to Xtreme Hobby Direct to Help them Out.

Really if he wanted to sort this out quickly he could of just refunded my money and the Transaction would of been complete
and everyone Happy, But Xtreme Hobby must have other ideas i guess.
Yes I'm Sure He has Many satisfied Customers, Unfortunately I'm not one of Them, My Lesson Learned I hope.

Steve

P.s
Interesting, quite a few hits on this thread we are now well over 1500 views