[popeyepete]

FYI -as an employee of Australia Post, we handle 5 million mail articles a day at or Sydney Facility, and if any customer wishes that thier article not to be damaged during transit, AP offers alternative services that cater for such items.
Its at the risk of the customer that they pay 60c to mail goods which otherwise should of been packaged correctly and sent within a parcel.

Blaming Post for the damaged prop is just a cop-out on the customers lack of diligence and customer service.