[wingtipper]

they contacted me via e'mail and said that i must'nt have checked out properly , therefore they received payment, without an order . they asked me to copy and past the cart page to them as an attachment in an e'mail . which didnt work , cause the log in details dont transfer.
then i took photos of the page with my phone and sent the pics of the cart page via e'mail along with a pic of the paypal transfer receipt . finally we got it sorted and i received an e'mail saying they will ship the gear today via EMS , which is what i paid for $106USD .
SO i must say they went to some effort pretty much as soon as business opened to solve the matter . if they are posting it today . HOW GOOD IS THAT ? i imagine if it was 10kms from my place i probably wouldnt even get a phone call or e'mail reply and have to drive down and see them for any response . thats probably how bad australia has become , you get better service from china via e'mail on the day . and here you cant even ring legal aid and get a reply .

now to order some batteries via HK , I EXPECT IN 1/2 HOUR OR SO MY WIFE WILL BE RINGING ME TO WISH ME A GREAT AFTERNOON