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Hi Guys, we are sorry to hear Gazza that you feel this way towards our company, ofcourse we never wish to hear that a customer feels they have been badly done by Xtreme Hobby and would only be too interested to make up for whatever wrong doing you feel has come from you. The only purchase I can see you have made from us was back in May this year, so please feel free to contact us direct in order for us to rectify any mistake.
As far as money in our pockets are concerned, we feel strongly about supporting this Hobby/Sport, just this year alone TMAC "Tingalpa Model Aero Club" in Brisbane laid a Cement Strip in order to assist with electric flight to Mid Size models performing better on take-off's etc, this was completely paid for by Xtreme Hobby. LARCS "Logan Model Club" in Brisbane needed a complete new Canteen upgrade for its members, this was paid in full by Xtreme Hobby, and a number of other projects are underway at 2 other clubs of which Xtreme Hobby is covering the costs for. I find it hard to believe we are all about money in our door to be honest.
Again we are sorry for whatever mistake has been caused by us towards yourself, and we are only too willing to make this up to you. Kind Regards, Xtreme Hobby.
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Thanks Paul, I appreciate your words - Hopefully you will get some time to drop in and meet the team while visiting Brisbane. Kind Regards, Xtreme hobby.
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(This post was last modified: 03-05-2012, 04:58 PM by
kizza42.)
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I ordred an FMS 1400mm trojan, was told it'll be delivered in approx 3-4 weeks... got it 3 months later. And when I decided to cancel the order, they sent it anyways.
I now buy all my FMS stuff from pw-rc.
I won't be buying any more planes or spares from Xtreme Hobby.
Eddie
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I wish I read this before dealing with them!! I am now stuck with nothing but spin and run around!!
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I ordered an FMS Mustang last year in July as a birthday present for mid September. I know another guy who ordered in May. Plane finally delivered late November. Not once was a pro active call made to me to explain what was happening. They didn't even admit that they had no stock for the first 2 weeks, and never did the web site say that it was out of stock. I just checked their web site and their order tracking still says "InProgress".
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